Get help

If you need food, clothing, utility assistance or more, you are not alone. SHIM can help.

Need help filing your tax return? United Way’s Free Tax Prep program is available now. Learn more by visiting or dialing 2-1-1.

Our three fully stocked food pantries operate six times per month at three locations. Learn more about our Basic Needs Programming.

The Community Closet at SHIM is open to everyone in the community. Families and individuals are welcome to “shop” at no charge for seasonally appropriate clothing and other necessary items on Mondays, 10am – 1pm. *This program is temporarily closed due to renovation.*

If your utility service has been terminated, or is in threat of termination, you can apply to receive a one-time utility assistance grant through the Dollar Energy program. To receive utility assistance, you must first call SHIM and make an appointment.

SHIM staff can also help connect households with other utility assistance resources including LIHEAP (Low Income Home Energy Assistance Program) and CAP (Customer Assistance Programs)

For more information, please call:

SHIM Center

(412) 854-9120 ext. 108

Our Family Center works with parents on health, well-being, positive parenting, economic self-sufficiency and keeping their children safe at home though home visits and group activities. Individual counseling and support groups are available for children and adults. Learn more.

For more information, please contact:

Know a senior who could use a friend? Join CheckMates for a friendly, weekly check-in. CheckMates is designed to connect caring volunteers with local seniors who might live alone and sometimes feel lonely or isolated for a weekly, confidential phone call. It’s friendly. It’s reassuring. And it’s a helpful check-in for seniors across Allegheny County and beyond.

Are you age 60+ and could use a weekly check-in? Or do you know someone who is?

For more information, please contact 412-854-9120 x116.

The Immigrant Services and Connections (ISAC) program helps refugees and immigrants access existing services like shelter, education, healthcare and legal support in Allegheny County. Interpreters are available to enhance communication. Learn more about our refugee and immigrant assistance.

Please note: all services offered by SHIM are available to our refugee neighbors.

If you need financial help or other assistance, we can connect you to services and programs at SHIM and in the community. Learn more about our financial wellness programs.

Need help but not sure where to start? Turn to SHIM, contact