Job Type
Full-time

Job Summary:

The Donor Relations Officer builds and manages a portfolio of donors with intentionality and strategic focus. This role is responsible for developing clear plans for each donor, moving relationships forward, and confidently soliciting support aligned with SHIM’s priorities. Success in this position requires both relational strength and disciplined portfolio management—balancing meaningful engagement with measurable fundraising outcomes.

The ideal candidate is proactive, comfortable making direct asks, and able to think strategically about donor positioning, timing, and growth. This role works closely with program and development staff to translate SHIM’s impact into compelling opportunities for investment.

Work Location and Schedule:
This position may be eligible to work in a hybrid setting, once a probationary period ends, subject to operational needs.

Essential Functions:

· Manage and grow a portfolio of donors through strategic, personalized engagement plans.

· Analyze donor history, capacity, and engagement patterns to inform outreach strategy and avoid redundant or unfocused communication.

· Proactively initiate meaningful touchpoints and gift conversations rather than relying on broad-based appeals.

· Confidently make direct, specific asks aligned with donor capacity and SHIM’s funding priorities.

· Develop clear goals, ask amounts, and timelines for each portfolio donor.

· Increase donor retention and upgrade giving through intentional stewardship and forward planning.

· Collaborate closely with program and development staff to translate SHIM’s work into compelling donor opportunities.

· Maintain accurate and strategic documentation in Raiser’s Edge NXT to support moves management and portfolio performance.

· Monitor and evaluate portfolio metrics including retention, engagement, revenue growth, and upgrade potential.

· Represent SHIM professionally in meetings, events, and community settings.

Qualifications:

· Demonstrated experience managing a donor portfolio and moving donors through cultivation to solicitation.

· Strategic thinker who understands moves management and prioritization.

· Comfortable making direct asks and discussing gift amounts confidently and respectfully.

· Strong ability to interpret donor data and use it to inform relationship strategy.

· Excellent listening skills and emotional intelligence.

· Clear, compelling communicator—both written and verbal.

· Highly organized, detail-oriented, and accountable for measurable outcomes.

· Collaborative team member who values working within a passionate, mission-driven culture.

· Proficient in donor database systems (Raiser’s Edge NXT preferred) and common workplace tools.

· Willingness to work occasional evenings or weekends as needed.

· Valid driver’s license required

· Reliable transportation is required

· Ability to travel locally is required

Education and Experience:

· A Bachelor’s degree in Fundraising, English, Business, Communications/Public Relations, Marketing, Sociology, OR 3-5 years of experience in fundraising, donor relations, or a similar role within a nonprofit or mission-driven organization is preferred.

· While a proven track record in managing donor relationships and soliciting major gifts is a plus, the most important qualities are the skills and willingness to grow in these areas.

· Experience working collaboratively with diverse teams, developing personalized communication plans, and using donor management systems like Raiser’s Edge NXT is beneficial, but training will be provided. Familiarity with the South Hills community or similar regions, along with an understanding of local philanthropic trends, is also a plus.

· An equivalent combination of education and experience may be considered.

Supervisory Responsibility:

· N/A

Physical Requirements:

The physical demands described here are representative of those that must be met as an employee to successfully perform the essential functions of the job.

• While performing the duties of the job the employee is required to sit, walk, stand, use hands, fingers and feet, reach with hands and arms, talk and hear.

• The employee must occasionally lift or move items up to 15 lbs.

• Specific vision abilities required for this job include close vision, depth perception and the ability to adjust and focus. Specific job duties require data entry, and the ability to hear and speak over the telephone.

Clearance Requirements:

• Pennsylvania Access to Criminal History (PATCH) through the Pennsylvania State Police
• Pennsylvania Child Abuse History (PACA) through the Pennsylvania Department of Human Services
• FBI Criminal History Background Check (FBI Fingerprint); requires the individual to submit their fingerprints to the FBI and have the background check run through the PA State Police’s designated agencies
• NSOR
• Mandated Reporter Training

SHIM is an Equal Opportunity Employer and is committed to providing reasonable accommodations to qualified individuals with disabilities.

If you need assistance or accommodations during the application or employment process, please contact jchristopher@shimcares.org

Salary Description
$50,000-$65,000

Job Type
Part-time

FLSA classification: Part-time

Salary grade: $17-20/hour – up to 25 hours a week (M-F)

Reports to: Youth Mentoring Coordinator

Program Summary:

SHIM’s Youth Mentoring Program is designed to offer a safe multicultural space for adolescents, primarily from immigrant and refugee backgrounds, to build a community of peers and trusted adults, discover passions and skills, and grow social emotional and academic knowledge to become resilient and capable young adults. The program is a year-round program that runs continuously throughout the academic year into the summer. It currently operates Monday through Thursday from 3:30 to 8:00 pm and Fridays from 3:30 to 6:00 pm. During the hours of 3:30 to 5:30, 6th through 12th grade students engage in homework help during the school year and hangout time during the summer. Year-round, students participate in enriching group mentoring sessions from 6:00 to 8:00pm.

Job Summary:

The Youth Engagement Specialist is a part-time, full-year position. The Engagement Specialist will oversee student engagement efforts, including but not limited to, daily check-ins, new student recruitment, student retainment efforts, and parent communication. The Engagement Specialist will assist the Youth Mentoring Coordinator and other staff with planning and leading evening groups for secondary and college-aged students. The Engagement Specialist will also oversee transportation efforts ensuring students safely get to and from the program. Hours of this job may fall within the range of 1:00 pm – 8:00 pm Monday through Friday, for up to 25 hours per week and negotiated upon hire.

Essential Functions:

• Create and manage a daily check-in system for all returning and new students to ensure safety, accurate records, and student wellbeing
• Build innovative strategies to recruit and retain 6th – 12th grade students within the program
• Build and oversee effective parent engagement strategies to encourage parent involvement and build parent skills
• Assist the Program Coordinator in developing and implementing weekly plans for evening groups
• Collaborate on strategies to reach program goals, create sustainability, and meet the needs of all students
• Support efforts to create a new group for college-aged students
• Keep records and prepare documents, consent form and all other program documentation
• Assist in coordinating transportation needs for all students
• Maintain all supplies, equipment, and overall cleanliness of program spaces
• Communicate student needs (academic, behavioral, social-emotional, etc.) to Coordinator
• Engage in physical activity/play, communication, and activities as appropriate to build strong relationships with students
• Assist with field trips, as appropriate
• Work cooperatively with staff, volunteers, and students
• Attend staff meetings and professional development trainings
• Fill in for Program Coordinator as needed
• Perform other responsibilities as requested by the Program Coordinator

Qualifications:

• Ability to work under pressure while maintaining a positive, calm attitude
• Demonstrated ability working with children, youth, or community development
• Sensitivity and awareness of working with a multi-cultural community
• Comfortability navigating new programs and projects
• Ability to positively guide and direct students
• Ability to establish and maintain effective working relationships with parents from immigrant and refugee communities
• Strong interpersonal, organizational, and verbal communication skills
• Must possess initiative, creativity and problem-solving skills
• Ability to work as a team member and to be highly flexible
• Familiarity with secondary academic standards preferred
• Ability and willingness to work evening and occasional weekend hours
• Valid PA driver’s license and comfort operating large vehicles preferred

Education and Experience:

Associate’s Degree preferred (Preferred Degrees within Social Work, Counseling, Education, Nonprofit Management)

Relevant experience or education within youth development, education, social emotional support, and program management will be considered

Supervisory Responsibility:

None

Physical Requirements:

Ability to reasonably engage in play with students

Clearance Requirements:

• Pennsylvania Access to Criminal History (PATCH) through the Pennsylvania State Police
• Pennsylvania Child Abuse History (PACA) through the Pennsylvania Department of Human Services
• FBI Criminal History Background Check (FBI Fingerprint); requires the individual to submit their fingerprints to the FBI and have the background check run through the PA State Police’s designated agencies
• NSOR
• Mandated Reporter Training

SHIM is an Equal Opportunity Employer and is committed to providing reasonable accommodations to qualified individuals with disabilities.

If you need assistance or accommodations during the application or employment process, please contact jchristopher@shimcares.org

Job Type
Part-time

Job Summary:

Deliver front-desk and client support services at SHIM’s Family Center, assisting diverse families—particularly refugees and immigrants—with resource navigation, administrative needs, and basic life-skills tasks. Manage calls, emails, and database updates while helping maintain an organized, welcoming center environment. Play a direct role in connecting neighbors to critical support programs and services.

Essential Functions:

• Greet and assist walk-in clients
• Be welcoming to everyone who calls or visits the Family Center
• Receive and answer general assistance calls to the Family Center main line and direct callers to the respective services across the agency
• Connect families to social service resources (health, employment, etc.)
• Assist families with basic tasks such as understanding school calendars, understanding mail, sending a fax etc.
• Update family records in the database assisting with the maintenance of accurate case files
• Be attentive and responsive to emails and Teams-keep track of meetings that you should attend and add to your calendar
• Help keep the front lobby neat and organized
• Assist with diaper distribution
• Serve as a source of support for new refugees and immigrants facing challenges of adjustment
• Recruit and engage new families for the Family Center
• Other tasks as assigned

Qualifications:

• Ability to establish and maintain effective working relationships with public and private agencies, colleagues, and participants
• Reliable
• Flexible
• Sensitivity to work with a multi-cultural community
• Strong interpersonal, organizational, written, and verbal communication skills
• Must possess initiative, productivity, creativity and problem solving skills
• Ability and willingness to work evening and occasional weekend hours
• Ability to work as a team member
• Knowledge of basic office computer software (Microsoft Office) and Internet
• Understand family support and the family support principles
• Experience in strengths-based human service delivery approach

Education and Experience:

Associate’s degree and 2 years of related experience OR 4 years related experience

Supervisory Responsibility:

N/A

Clearance Requirements:

• Pennsylvania Access to Criminal History (PATCH) through the Pennsylvania State Police
• Pennsylvania Child Abuse History (PACA) through the Pennsylvania Department of Human Services
• FBI Criminal History Background Check (FBI Fingerprint); requires the individual to submit their fingerprints to the FBI and have the background check run through the PA State Police’s designated agencies
• NSOR
• Mandated Reporter Training

Physical Requirements:

SHIM is an Equal Opportunity Employer and is committed to providing reasonable accommodations to qualified individuals with disabilities.

If you need assistance or accommodations during the application or employment process, please contact jchristopher@shimcares.org.

Salary Description
$16-18 per hour

Job Type
Part-time, Temporary

Program Summary:

SHIM’s Summer Camp is designed to foster summer fun for elementary & middle school students living in the South Hills community through unique enrichment activities, field trips, and community partners. SHIM Summer Camp serves approximately 120 children in 1st through 8th grade. The Summer Camp currently operates for 8 weeks in the summer starting Monday, June 15th and running until Friday, August 7th. Summer Camp meets Monday through Friday from 9:00 am to 1:00 pm.

Job Summary:

The Summer Camp Counselor is a seasonal part-time position available for the duration of the Summer Camp program. The responsibility of the Summer Camp Counselor is to work in conjunction with the Summer Camp Manager and other Camp Counselors to facilitate the success of SHIM’s Summer Camp at Wallace Park in Prospect Park neighborhood of Whitehall Borough. Summer Camp Counselors should be on site from 8:00 am until 1:30 pm Monday through Friday.

Essential Functions:

· Organize and lead daily activities and games

· Oversee assigned group of campers and ensure appropriate behavior and engagement of campers

· Maintain a fun, safe, and educational environment throughout the camp session

· Maintain a neat and organized camp environment along with camp supplies and equipment

· Assist with planning camp schedules and activities

· Participate in the arrival and dismissal procedures at the beginning and end of the camp day

· Supervise activities to ensure safety at all times and follow appropriate safety plans

· Work cooperatively with Camp Manager, other Camp Counselors, and campers

· Establish positive and trusted relationships with students and families

· Participate in staff meetings and trainings

· Communicate student academic and behavioral needs to Manager

· Maintain student records as required

· Other duties as assigned

Minimum Qualifications:

· Ability to work under pressure while maintaining a positive, calm attitude

· Demonstrated ability working with children, youth, or community development

· Ability positively guide and direct students

· Sensitivity to work with a multi-cultural community

· Must possess initiative, creativity and problem solving skills

· Ability to work as a team member with high energy, and flexibilit

Education and Experience:

· Relevant experience or education within youth development, summer camp, education, social emotional support, and program management will be considered

· Must be 18 years or older

Supervisory Responsibility:

None

Physical Requirements:

· Must be able to move on uneven terrain and remain stationary for long hours

· Ability to reasonably engage in play with students

· Constantly working in outdoor environment

Clearance Requirements:

· Pennsylvania Access to Criminal History (PATCH) through the Pennsylvania State Police

· Pennsylvania Child Abuse History (PACA) through the Pennsylvania Department of Human Services

· FBI Criminal History Background Check (FBI Fingerprint); requires the individual to submit their fingerprints to the FBI and have the background check run through the PA State Police’s designated agencies

· NSOR

· Mandated Reporter Training

SHIM is an Equal Opportunity Employer and is committed to providing reasonable accommodations to qualified individuals with disabilities.

If you need assistance or accommodations during the application or employment process, please contact jchristopher@shimcares.org

Salary Description
$15/ hour

Job Type
Internship

Job Summary:

The Assistant Garden Coordinator supports the planning, maintenance, and daily operations of SHIM’s community garden program, which grows fresh, nutritious food for distribution through SHIM’s food pantry. This role combines hands-on garden work with community engagement, volunteer coordination, and food access support. The Assistant Garden Manager plays a key role in ensuring healthy harvests, a welcoming garden environment, and consistent contributions to SHIM’s hunger relief efforts.

Essential Functions:

• Assist with planning, planting, maintaining, and harvesting crops according to seasonal schedules

• Support soil health practices, irrigation, composting, and pest management

• Maintain garden infrastructure, tools, and storage areas

• Ensure safe, clean, and organized garden spaces

• Coordinate harvesting, washing, weighing, and packing produce for pantry distribution

• Track harvest yields and support basic reporting

• Follow food safety and handling guidelines

• Assist with recruiting, training, and supervising volunteers

• Provide hands-on instruction during volunteer workdays

• Support community workshops, garden education, and outreach efforts

• Foster a welcoming and inclusive environment for participants of all backgrounds

• Assist with scheduling, planning, and daily garden logistics

• Help document garden activities, volunteer hours, and harvest data

• Support partnerships with SHIM programs and community organizations

Minimum Qualifications:

• Basic experience in gardening, farming, horticulture, or a related field (professional or volunteer)

• Ability to perform physical outdoor work in varying weather conditions

• Strong communication skills and comfort working with diverse populations

• Ability to work both independently and as part of a team

• Commitment to SHIM’s mission and passion for food access and community support

Education and Experience:

• High school diploma or equivalent required

• Additional coursework or training in horticulture, agriculture, environmental science, or a related field preferred

Supervisory Responsibility:

• May assist in supervising volunteers and community participants

Clearance Requirements:

• Pennsylvania Access to Criminal History (PATCH) through the Pennsylvania State Police

• Pennsylvania Child Abuse History (PACA) through the Pennsylvania Department of Human Services

• FBI Criminal History Background Check (Fingerprinting)

• NSOR

• Mandated Reporter Training