Employment Opportunities

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Current Openings

Job Title: Service Coordination Director
Reports To: Director of Programs

Job Purpose:

South Hills Interfaith Movement (SHIM) is a human services organization dedicated to mobilizing community resources and implementing sustainable programs that compassionately help our neighbors meet basic needs, achieve self-sufficiency, and build community. We provide direct assistance (food, clothing, and utility assistance) as well as a variety of programs including service coordination, children and youth programs, and the South Hills Family Center.

Position Description:
Work under the general direction of the Director of Programs to support service coordination program operations and administration through the implementation and use of best practices and strategies. Provide supervision to SHIM program staff delivering service coordination services.

The Service Coordination Director is a full-time position.

Duties and Responsibilities:

• Work with the Director of Programs to ensure the quality of SHIM’s service coordination programs. Implement and monitor a strengths-based, culturally competent, solution-focused approach to service coordination.
• Provide supervision, coaching, and support to direct reports through regularly scheduled meetings and evaluation; provide onboarding and training to SHIM service coordination staff.
• Provide oversight of program staff’s service coordination duties, creation of goal plans; ensure the monitoring of program activity and case notes for quality assurances.
• Create a collaborative, cross functioning work environment which instills a team approach to service coordination and meeting organizational goals.
• Assist in the maintenance of resources, information referrals, and collaborations that benefit the programs.
• In collaboration with program staff, deliver direct service coordination support as needed including situations that require more complex service coordination/higher level solutions.
• Ensure the accurate input of information, data, case notes, etc. into client-based data systems for all SHIM programs; access and retrieve data as required; provide data base training and ongoing technical assistance for all SHIM users.

• Ensure compliance with agency and funder policies and procedures and assist with reporting requirements as needed. Balance program priorities with agency-wide priorities.
• Build and maintain relationships between the agency and community stakeholders to promote effective utilization of services and coordination across services systems.
• Performs other responsibilities as requested by the Director of Programs and/or Executive Director.

Qualifications and Requirements:
• Sensitivity to the needs of a multi-cultural community.
• Knowledge of social service systems in Allegheny County.
• Understand and comply with the policy of a Mandated Reporter.
• Ability to establish and maintain effective working relationships with public and private
agencies, colleagues, and participants.
• Strong interpersonal, organizational, written, and verbal communication skills.
• Must possess initiative, productivity, creativity, and problem-solving skills.
• Ability to work as a team member, with energy, flexibility, and the ability to multi-task.
• Knowledge of Microsoft Office, basic computer software and the internet.

Minimum Requirements:
• Master’s Degree preferred in social work or related field of study from an accredited college/university
• Minimum of three years’ experience as a case management supervisor or team lead. Five years’ experience preferred.
• Reliable independent transportation

Certifications, Licenses, Registration:
• Act 33/34 clearances
• Valid Driver’s License

Physical Requirements:
The physical demands described here are representative of those that must be met as an employee to successfully perform the essential functions of the job. While performing the duties of the job the employee is required to sit, walk, stand, use hands, fingers and feet, reach with hands and arms, talk and hear. The employee must frequently lift or move items up to 25 pounds. Specific vision abilities required for this job include close vision, depth perception and the ability to adjust and focus. Specific job duties require data entry, and the ability to hear and speak over the telephone.

Job Title: Basic Needs Coordinator
Reports To: Senior Operations Coordinator

Part-time: Pay range is $17.00-$18.75 per hour

Job Purpose:
South Hills Interfaith Movement (SHIM) is a human services organization dedicated to mobilizing community resources and implementing sustainable programs that compassionately help our neighbors meet basic needs, achieve self-sufficiency, and build community. We provide direct assistance (food, clothing, and utility assistance) as well as a variety of programs including service coordination, children and youth programs, and the South Hills Family Center. Together, with teams of dedicated volunteers, donors, and partners, we’re working to reduce the devastating effects of suburban poverty among the working poor, unemployed, families, single parents, senior citizens, women, and immigrant and refugee families in our service area. In recent years, SHIM has seen a steady increase in families turning to the organization for assistance with basic needs and seeks to add capacity in this critical program focus area.

Position Description:
The Basic Needs Coordinator will help connect families with SHIM’s basic needs programs including food pantries, utility assistance, clothing, and seasonal programs. The Basic Needs Coordinator will conduct intake with individuals and families referred to SHIM by partner agencies for assistance with basic needs. The coordinator will also provide leadership at food pantry distributions and assist with seasonal programs, including the annual Back to School distributions.

Duties and Responsibilities:
• Assist with client intake for food pantry, utility assistance, and other SHIM programs through phone calls, emails, and in-person appointments
• Provide leadership at food pantry distributions while working with volunteers and serving clients
• Function as a first contact for referrals from the Dollar Energy Fund, Highmark High Performing Social Care Network, and other partners
• Perform data entry for food pantry, utility assistance, and other basic needs programs
• Work collaboratively with other SHIM staff or agency partners to connect clients with other resources as needed
• Assist with seasonal programs including Back to School distribution
• Participate in supervision with the Senior Operations Coordinator, staff meetings and professional development opportunities
• Perform other responsibilities as requested by the Senior Operations Coordinator

Qualifications and Requirements:
• Sensitivity to work with a multi-cultural community
• Ability to establish and maintain effective working relationships with public and private agencies, colleagues, and participants
• Strong interpersonal, organizational, written, and verbal communication skills
• Must possess initiative, productivity, creativity, and problem-solving skills
• Ability and willingness to work evening and occasional weekend hours
• Ability to work as a team member with energy, flexibility, and the ability to multi-task
• Knowledge of Microsoft Office, basic computer software and the internet
• Working knowledge of social service network in Allegheny County preferred
• Ability to lift up to 40 pounds

Minimum Requirements:

• Two years related experience
• Reliable independent transportation

Certifications, Licenses, Registration:

• Act 33/34 clearances
• Valid Driver’s License

Physical Requirements:
The physical demands described here are representative of those that are necessary to successfully perform the job functions. You will be required to sit, walk, stand, use hands, fingers and feet, reach with hands and arms, talk and hear. The employee may frequently lift or move items up to 40 pounds. Specific vision abilities required for this job include close vision, depth perception and the ability to adjust and focus. Specific duties may include data entry, and the ability to hear and speak over the telephone.

Job Title: Youth Mentor & Program Driver
Reports To: Youth Mentoring Coordinator

Location & Program Details: The SHIM Youth Mentoring Program is located at the South Hills Family Center: 41 Macek, Pittsburgh, PA 15227 (position is fully in-person, no remote work possible)

FLSA Status: Part-time (flexible hours depending on availability up to 20 hours/week)

About SHIM:

South Hills Interfaith Movement (SHIM) is a human services organization dedicated to mobilizing community resources and implementing sustainable programs that compassionately help our neighbors meet basic needs, achieve self-sufficiency, and build community. We provide direct assistance (such as food, clothing, and utility assistance) as well as offering a variety of family support programs, including financial literacy education, job employment, early childhood programs, summer camp and a Family Support Center.

About Youth Mentoring:

SHIM’s Youth Mentoring program is designed to foster the academic and emotional development of middle and high school students living in the South Hills community, empowering them to graduate from high school and achieve post-high school success in college or the workplace. The program currently operates Monday through Friday from 3:30-8:00 pm. 6th through 12th grade students receive assistance with homework from 3:30-5:30 pm and participate in enriching group mentoring from 6:00-8:00 pm.

Job Purpose:

The Youth Mentor & Program Driver supports the Family Center by both mentoring and providing transportation to students in grades 6-12 and ensuring safety to, from, and between program and home. Hours of this job are unique with driving demands fluctuating daily. This role would spend approximately 50% of the time driving and the other 50% engaging with youth in a mentor capacity. The job requires approximately 20 hours per week between the hours of 3:30 and 9:00 pm. Further discussion of hours upon hiring.

Duties and Responsibilities:
• Transport students to and from the center using agency vehicles
• Plan and implement enrichment activities
• Work cooperatively with Youth Mentoring Coordinator, other Youth Mentors, and volunteers
• Demonstrate positive interactions and reinforcement with all children
• Demonstrate ability to appropriately correct behavior when needed
• Lead small group activities and enrichment
• Participate in staff meetings and trainings
• Maintain the vehicles on a regular basis having the oil, fluids and tires checked. Ensure the vehicles are fueled, maintained, cleaned, and inspected on time
• Coordinate directly with volunteers, staff, and students/families needing transportation
• Communicate student needs (behavioral, social-emotional, etc.) to Youth Mentor Coordinator
• Build trusting relationships with students to ensure safety in all situations
• Follow driving instructions in a safe manner
• Other tasks as assigned

Qualifications and Requirements:
• High level of patience and emotional regulation to maintain composure and safety in possibly tense or loud environments
• Ability to prioritize safety in all situations
• Understand family support and the strengths-based approach to working with families
• Sensitivity to work with a multi-cultural community
• High level of comfort with operating larger vehicles
• Knowledge of basic child development and safety regulations
• Understand and comply with policy as a Mandated Reporter
• Strong interpersonal and verbal communication skills
• Ability and willingness to work evening and occasional weekend hours
• Ability to work as a team member
• Must have Act 33/34 clearances, a valid driver’s license, and a clean driving record

Physical Requirements:

The physical demands described here are representative of those that must be met as an employee to successfully perform the essential functions of the job. While performing the duties of the job the employee is required to sit, walk, stand, use hands, fingers and feet, reach with hands and arms, talk and hear. The employee must frequently lift or move items up to 25 pounds. Specific vision abilities required for this job include close vision, depth perception and the ability to adjust and focus.

Please send resume and cover letter via email to Mary Pannier, Children & Youth Program Director, mpannier@shimcares.org.

Job Title: Youth Mentor
Reports To: Youth Mentoring Coordinator

Location & Program Details: The SHIM Youth Mentoring Program is located at the South Hills Family Center: 41 Macek, Pittsburgh, PA 15227 (position is fully in-person, no remote work possible)

FLSA Status: Part-time (flexible hours depending on preference/availability up to 20 hours/week)

About SHIM:

South Hills Interfaith Movement (SHIM) is a human services organization dedicated to mobilizing community resources and implementing sustainable programs that compassionately help our neighbors meet basic needs, achieve self-sufficiency, and build community. We provide direct assistance (such as food, clothing, and utility assistance) as well as offering a variety of family support programs, including financial literacy education, job employment, early childhood programs, summer camp and a Family Support Center.

About Youth Mentoring:

SHIM’s Youth Mentoring program is designed to foster the academic and emotional development of middle and high school students living in the South Hills community, empowering them to graduate from high school and achieve post-high school success in college or the workplace. The program currently operates Monday – Friday 3:30 – 8:00pm. 6th through 12th grade students receive assistance with homework from 3:30 – 5:30pm and participate in enriching group mentoring from 6:00 – 8:00pm.

Job Purpose:

The Youth Mentor helps students develop and strengthen academic, physical, and social skills by providing academic assistance and enrichment programming for youth in grades 6-12. Hours of this job are flexible (within the range of 3:30 pm – 8:30 pm Monday through Friday) and can be negotiated upon hiring, up to 20 hours per week.

Duties and Responsibilities:
• Assist with completion of homework assignments
• Plan and implement enrichment activities
• Work cooperatively with Youth Mentoring Coordinator, other Youth Mentors, and volunteers
• Demonstrate positive interactions and reinforcement with all children
• Demonstrate ability to appropriately correct behavior when needed
• Develop and plan weekly group mentoring activities for students with input from students, co-mentors, and Youth Mentoring Coordinator
• Lead small group activities and enrichment
• Participate in staff meetings and trainings
• Assist in maintaining cleanliness in all program areas
• Maintain all supplies, equipment, and materials; inform the Youth Mentoring Coordinator when new/additional supplies are needed
• Communicate student needs (academic, behavioral, social-emotional, etc.) to Coordinator
• Engage in physical activity/play, communication, and activities as appropriate to build strong relationships with students
• Maintain student records as required
• Other duties as assigned
Qualifications and Requirements:
• Relevant experience or education with youth development, education, social emotional support, and program management will be considered
• Sensitivity and awareness of working with a multi-cultural community
• Strong interpersonal, organizational, written, and verbal communication skills
• Must possess initiative, creativity, and problem-solving skills
• Strong technology skills
• Ability to work as a team member and to be highly flexible
• Valid PA driver’s license and comfort operating large vehicles preferred
• Act 33/34 and FBI clearances

Physical Requirements:

The physical demands described here are representative of those that must be met as an employee to successfully perform the essential functions of the job. While performing the duties of the job the employee is required to sit, walk, stand, use hands, fingers and feet, reach with hands and arms, talk and hear. The employee must frequently lift or move items up to 25 pounds. Specific vision abilities required for this job include close vision, depth perception and the ability to adjust and focus.

Please send resume and cover letter via email to Mary Pannier, Children & Youth Program Director at mpannier@shimcares.org.

Job Title: Youth Program Substitute
Reports To: Children & Youth Program Director

Location & Program Details: The SHIM Youth Mentoring Program & Early Childhood Program is located at the South Hills Family Center: 41 Macek, Pittsburgh, PA 15227

The SHIM After School Program is located at Hamilton Presbyterian Church: 4500 Hamilton Rd, Pittsburgh, PA 15236 (position is fully in-person, no remote work possible)

FLSA Status: Part-time (flexible hours depending on preference and need; $15/hr)

About SHIM:

South Hills Interfaith Movement (SHIM) is a human services organization dedicated to mobilizing community resources and implementing sustainable programs that compassionately help our neighbors meet basic needs, achieve self-sufficiency, and build community. We provide direct assistance (such as food, clothing, and utility assistance) as well as offering a variety of family support programs, including financial literacy education, job employment, early childhood programs, summer camp and a Family Support Center.

About Early Childhood Program (ECP):

SHIM’s Early Childhood Program (ECP) provides the necessary supportive and educational services to children ages 3 & 4 to help them succeed in school and in life. ECP classroom activities are flexible and child-centered, recognizing that the children served will come to the program at very different stages of development, with different skills, abilities, and challenges. ECP is located at the SHIM Family Center and currently operates Monday through Friday from 9:00 to 11:30 am.

About After School:

The SHIM After School Program offers elementary students (1st through 5th grade) academic, enrichment, and social emotional support during after school hours. Students receive homework assistance, study weekly themed lessons, and participate in activities around art, gym, library, STEM, and more. The program is located at Hamilton Presbyterian Church and operates Monday through Thursday from 3:15 to 6:45 pm during the school year.

About Youth Mentoring:

SHIM’s Youth Mentoring program is designed to foster the academic and emotional development of middle and high school students living in the South Hills community, empowering them to graduate from high school and achieve post-high school success in college or the workplace. 6th through 12th grade students receive assistance with homework from 3:30 to 5:30pm and participate in enriching group mentoring from 6:00 – 8:00pm. The program is located at SHIM Family Center and currently operates Monday – Friday 3:30 – 8:00pm.

Job Purpose:

The Youth Program Substitute helps multiple youth programs when staff are absent. The Youth Program Substitute will be on the ‘Youth Program Substitute’ list and may be contacted by any one of the above programs to help fill in when there is a need. The Youth Program Substitute will be expected to fill in as a staff member and assist in the daily responsibilities of the program they are supporting. In general, the Youth Program Substitute should be adaptable and flexible to step into any of the three programs and offer support in supervision, homework help, and building trusting relationships with students. The hours of this position are irregular and fluctuate as need presents itself.

Duties and Responsibilities:
• Be flexible and willing to engage in any three of the programs when need arises
• Assist with completion of homework assignments
• Work cooperatively with program staff and students
• Demonstrate positive interactions and reinforcement with all children
• Demonstrate ability to appropriately correct behavior when needed
• Lead small group activities and enrichment
• Assist in maintaining cleanliness in all program areas
• Maintain all supplies, equipment, and materials
• Engage in physical activity/play, communication, and activities as appropriate to build strong relationships with students
• Other duties as assigned

Qualifications and Requirements:
• Relevant experience or education with youth development, education, social emotional support, and program management will be considered
• Sensitivity and awareness of working with a multi-cultural community
• Strong interpersonal, organizational, written, and verbal communication skills
• Ability to work as a team member and to be highly flexible
• Valid PA driver’s license
• Act 33/34, FBI, Mandated Reporter, and NSOR clearances required

Physical Requirements:

The physical demands described here are representative of those that must be met as an employee to successfully perform the essential functions of the job. While performing the duties of the job the employee is required to sit, walk, stand, use hands, fingers and feet, reach with hands and arms, talk and hear. Specific vision abilities required for this job include close vision, depth perception and the ability to adjust and focus.

If interested in working as a Youth Program Substitute, please contact Mary Pannier, Children and Youth Program Director at mpannier@shimcares.org.

Benefits

  • Competitive salaries
  • 9 Holidays
  • 3 Floating Holidays to be used at the employee’s discretion
  • Generous paid time off, starting at 3 weeks
  • 401(k) plan
  • Employee Assistance Program (EAP)
  • Flexible scheduling promoting life/work balance

Applicants can expect to be contacted within a week of their submission.

SHIM employees are motivated individuals who choose to better the lives of their neighbors.  We welcome neighbors with diverse backgrounds, and strive to hire individuals committed to building a community where everyone has the opportunity to thrive.

Leadership Team
Staff party

“I just really love the fact that at the end of the day clients are more encouraged and empowered before having connected with us.” -Michelle King, Service Coordination Director

SHIM will not deny any individual from receiving employment based upon age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical or mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status and other characteristics that make individuals unique.

Want to learn more about the great work SHIM does in the community?

Have questions about employment at SHIM?

Please contact Linda Lewis
(412) 854-9120 ext. 102
Director of Finance and Administration
llewis@shimcares.org