Job Type
Full-time

Description
South Hills Interfaith Movement’s (SHIM) mission is to mobilize community resources and implement sustainable programs that compassionately help neighbors meet basic needs, achieve self-sufficiency, and build community. SHIM provides food, clothing, financial aid, education, family support, and a host of other services to 8,000 people in need in Pittsburgh’s southern suburban neighborhoods. In response to the unique challenges faced by the local refugee and immigrant population, SHIM operates programming designed to support children and families in this demographic.

The Family Development Specialist (FDS) is responsible for providing direct service to families who have children ages 0 – 5. In this exempt role, The FDS will help families in dealing with difficult life events and setting personal goals. Direct service provided by the FDS will include home-visits, goal planning, advocacy and referral to link the family with any outside services. The individual will keep accurate notes and files on each family, demonstrate a practical knowledge of child development and understand that relationship building is the key to successful progress.

Essential Functions:

• Develops trusting relationships with parents and their children to provide advocacy, support, and coordinated services linked with the South Hills Family Center.
• Using an evidence-based curriculum, conducts home visits twice a month to increase family’s understanding of child development and parenting skills through activities, goal plans and screenings.
• Facilitates curriculum-based parenting classes and parent-child interaction groups.
• Provides advocacy and referral for services such as, but not limited to, early intervention, education, housing, prenatal care, health / mental health, public benefits, and employment.
• Maintains records and files on each family.
• Utilizes interpretation/translation services as necessary to maintain accurate communication with families.
• Participates in recruitment activities as needed in order to maintain a caseload of 15-20 families.
• Participates in special events, holiday celebrations and field trips to interact with families and build trusting relationships.
• Assists with other programs at the center as the need arises to provide services to families, i.e. Back To School, Family Fun Night, etc.
• Participates in bi-weekly supervision with the Director, staff meetings and professional development trainings and conferences.
• Manage referrals from the Department of Human Services and other agencies.
• Assist with Hello Baby program as needed.
• Other tasks as assigned by management.

Knowledge/Skills/Abilities:

• Understand family support and the family support principles
• Sensitivity to work with a multi-cultural community
• Knowledge of social service systems in Allegheny County
• Understand that an FDS is a Mandated Reporter Ability to establish and maintain effective working relationships with public and private agencies, colleagues, and participants
• Strong interpersonal, organizational, written, and verbal communication skills
• Must possess initiative, productivity, creativity and problem solving skills
• Ability and willingness to work evening and occasional weekend hours
• Ability to work as a team member
• Knowledge of basic office computer software (Microsoft Office) and Internet

Education and Experience:

• Bachelor’s degree or 4 years of related full-time experience (8 years if part-time experience). An equivalent combination of education and experience may be considered.
• Four years’ experience in Family Development or a related field

Supervisory Responsibility:

None

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.

Requirements (SHIM will aid new employees in obtaining clearances):

• Federal Bureau of Investigation (FBI) Fingerprint Clearance or Pennsylvania ACT153 Waiver
• Pennsylvania Criminal Clearance
• Pennsylvania Child Abuse Clearance
• Mandated Reporter Training
• NSOR – National Sex Offender Registry

Salary Description
40,000-45,000

Description
South Hills Interfaith Movement’s (SHIM) mission is to mobilize community resources and implement sustainable programs that compassionately help neighbors meet basic needs, achieve self-sufficiency, and build community. SHIM provides food, clothing, financial aid, education, family support, and a host of other services to 8,500 people in need in Pittsburgh’s southern suburban neighborhoods. In response to the unique challenges faced by the local refugee and immigrant population, SHIM operates programming designed to support children and families in this demographic.

Why Join SHIM?

At SHIM, our employees make a meaningful difference every day. Whether you’re helping families access basic needs, supporting refugees and immigrants, or strengthening our organization behind the scenes, your work directly impacts our community.

We believe our employees deserve flexibility, opportunities to grow professionally, and a comprehensive benefits package that supports both work and life.

What We Offer:

Our team is passionate about making a difference—and we believe taking care of our employees is just as important as serving our community. Eligible employees receive a competitive benefits package that includes:

· Generous PTO with increased accrual based on years of service

· Paid holidays plus floating holidays

· Flexible and hybrid work options for eligible positions

· Generous Medical Stipend

· Employer-paid life and AD&D insurance

· 401(k) retirement plan

· Employee Assistance Program (EAP)

· Voluntary supplemental insurance options

· Professional development opportunities

· A collaborative, mission-driven team dedicated to strengthening our community

Job Summary:

The Immigrant Services and Connections (ISAC) Service Coordinator is responsible for providing direct assistance /case management to refugee and immigrant individuals and families. Direct services provided by the ISAC Service Coordinator will include providing emergency assistance and guidance to families in crisis, advocacy, referral to outside services, interacting with walk-in clients, and assistance in interpretation services.

Location & Work Arrangement

This position is eligible for a hybrid work schedule following successful completion of the introductory employment period. Hybrid schedules are determined based on organizational needs, job responsibilities, and supervisor approval.

Essential Functions:

· Develop trusting relationships with immigrant individuals and families.

· Maintain confidentiality and professionalism; effectively communicate this through

· Appropriate usage of ISAC specific of memorandums of understanding for the coordinator’s services.

· Conduct intake and needs assessment with immigrant individuals and families.

· Provide service coordination to immigrant individuals and families. Services may include but

· Not limited to assisting with transportation to and from doctor appointments, court proceedings, and other service providers.

· Promote self-sufficiency through collaborative efforts with the individual and service coordinator including creating and implementing service plans.

· Monthly Service Plan reviews.

· Provide emergency assistance (food, clothing, utility-assistance) to individuals/families in need.

· Research referral sources and maintain a listing of resources and information bank to easily link individuals and families to services.

· Information assistance and referral provision.

· Utilize translation and interpretation services as needed.

· Advocate on behalf of non-native speaking individuals for interpretation services.

· Document all contacts and services in case files and maintain appropriate case notes.

· Maintain up-to-date case files on the data management site.

· Provide monthly reports as requested.

Supervisory Responsibility:

None

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to access and navigate each department at the organization’s facilities.
• Must be able to navigate throughout Allegheny County to assist clients as needed.
• Hybrid work schedule arrangements permitted.
• Reliable independent transportation

Requirements:

• Federal Bureau of Investigation (FBI) Fingerprint Clearance or Pennsylvania ACT153 Waiver
• Pennsylvania Criminal Clearance
• Pennsylvania Child Abuse Clearance
• Mandated Reporter Training
• NSOR – National Sex Offender Registry
• Valid Pennsylvania Driver’s License

Salary Description
$42,000 – $50,000

Job Type
Full-time

Description
South Hills Interfaith Movement’s (SHIM) mission is to mobilize community resources and implement sustainable programs that compassionately help neighbors meet basic needs, achieve self-sufficiency, and build community. SHIM provides food, clothing, financial aid, education, family support, and a host of other services to 8,500 people in need in Pittsburgh’s southern suburban neighborhoods. In response to the unique challenges faced by the local refugee and immigrant population, SHIM operates programming designed to support children and families in this demographic.

Why Join SHIM?

At SHIM, our employees make a meaningful difference every day. Whether you’re helping families access basic needs, supporting refugees and immigrants, or strengthening our organization behind the scenes, your work directly impacts our community.

We believe our employees deserve flexibility, opportunities to grow professionally, and a comprehensive benefits package that supports both work and life.

What We Offer:

Our team is passionate about making a difference—and we believe taking care of our employees is just as important as serving our community. Eligible employees receive a competitive benefits package that includes:

· Generous PTO with increased accrual based on years of service

· Paid holidays plus floating holidays

· Flexible and hybrid work options for eligible positions

· Generous Medical Stipend

· Employer-paid life and AD&D insurance

· 401(k) retirement plan

· Employee Assistance Program (EAP)

· Voluntary supplemental insurance options

· Professional development opportunities

· A collaborative, mission-driven team dedicated to strengthening our community
Job Summary:

The Client Outreach Coordinator is responsible for building strong, supportive relationships with individuals and families in the community and ensuring they remain connected to SHIM programs and services that promote long term stability and economic mobility. This position serves as an ongoing resource and trusted connection for clients who have previously accessed short term assistance programs, helping them identify and engage with additional resources and opportunities that support their ongoing goals and well-being.

As a newly developed role, the Client Outreach Coordinator will play an important part in creating welcoming, client-centered outreach strategies that encourage continued engagement and strengthen trust within the community. The coordinator will develop and manage communication and follow-up systems, including phone outreach, newsletters, email communication, and participation in community and program events. This role requires a proactive, relationship focused professional who is comfortable building new processes, collaborating across programs, and finding creative ways to connect community members with the support and services available through SHIM.

This position is fully onsite. Employees are expected to work in person at SHIM’s designated work location(s) in alignment with organizational needs and position requirements. There will be local travel within the South Hills.

Essential Functions

• Provide a welcoming and supportive point of contact for community members seeking information about SHIM services.
• Maintain regular contact with individuals and families who have accessed short-term or crisis support services (such as financial assistance) to ensure they are aware of additional SHIM programs that support long term stability and economic mobility.
• Develop systems for ongoing client follow up, including phone outreach, email communication, newsletters, and other engagement strategies.
• Develop and implement creative outreach and engagement strategies that increase awareness of SHIM programs, strengthen community relationships, and promote ongoing client engagement.
• Distribute client outreach materials including newsletters, email campaigns, program updates, and informational resources. Work in collaboration with the communications team to develop materials.
• Create and maintain communication strategies that keep clients informed and engaged with SHIM services and opportunities.
• Track outreach activities, communication efforts, and client engagement outcomes while maintaining accurate records and documentation.
• In collaboration with SHIM staff, represent SHIM at community events, resource fairs, and partner gatherings to share information about available programs and resources.
• Attend program activities and events across the organization to build relationships with participants and increase cross-program engagement.
• Share feedback from clients and community members to help improve programs and better meet community needs.
• Participate in team meetings and contribute to a supportive, collaborative, and mission-driven work environment.

Minimum Qualifications

• Bachelor’s degree in social work, human services, communications, or a related field preferred; equivalent education and experience will be considered. Experience in community outreach, social services, nonprofit work, or community engagement preferred.
• Strong relationship building, interpersonal, and communication skills with the ability to connect effectively with individuals and families from diverse backgrounds. Demonstrated cultural humility and sensitivity when working with people representing a variety of needs, abilities, and socioeconomic backgrounds.
• Excellent organizational, planning, time management, and follow up skills with strong attention to detail and the ability to manage multiple priorities and outreach efforts.
• Ability to work collaboratively as part of a team with energy, flexibility, initiative, and the ability to multitask.
• Proficiency with Microsoft Office, basic computer software, email communication, and internet-based systems.
• Ability to work occasional evenings or weekends for community events and outreach activities.
• Reliable independent transportation, valid driver’s license, and proof of insurance required, with willingness to travel throughout the community to meet with participants and attend events.

Supervisory Responsibility:

None

Clearance Requirements:

• Pennsylvania Access to Criminal History (PATCH) through the Pennsylvania State Police
• Pennsylvania Child Abuse History (PACA) through the Pennsylvania Department of Human Services
• FBI Criminal History Background Check (FBI Fingerprint); requires the individual to submit their fingerprints to the FBI and have the background check run through the PA State Police’s designated agencies
• NSOR
• Mandated Reporter Training

Phyiscal Requirements:

The physical demands described here are representative of those that must be met as an employee to successfully perform the essential functions of the job. While performing the duties of the job, the employee is required to sit, walk, stand, use hands, fingers and feet, reach with hands and arms, talk and hear. The employee must frequently lift or move items up to 25 pounds. Specific vision abilities required for this job include close vision, depth perception, and the ability to adjust and focus. Specific job duties require data entry, and the ability to hear and speak over the telephone.

SHIM is an Equal Opportunity Employer and is committed to providing reasonable accommodations to qualified individuals with disabilities.

If you need assistance or accommodations during the application or employment process, please contact abaram@shimcares.org

We know that talented candidates don’t always meet every qualification. If you’re excited about this opportunity and believe you could contribute to SHIM’s mission, we encourage you to apply.

Salary Description
$42,000 – $50,000

Program Summary:

SHIM’s Youth Mentoring Program is designed to offer a safe multicultural space for adolescents, primarily from immigrant and refugee backgrounds, to build a community of peers and trusted adults, discover passions and skills, and grow social emotional and academic knowledge to become resilient and capable young adults. The program is a year-round program that runs continuously throughout the academic year into the summer. It currently operates Monday through Thursday from 3:30 to 8:00 pm and Fridays from 3:30 to 6:00 pm. During the hours of 3:30 to 5:30, 6th through 12th grade students engage in homework help during the school year and hangout time during the summer. Year-round, students participate in enriching group mentoring sessions from 6:00 to 8:00pm.

Job Summary:

The Program Driver is a part-time, full-year position. The Program Driver supports the program by providing safe and reliable transportation to students in grades 6-12. The Driver will conduct multiple routes during their shift to ensure all students get to and from the program safely. The Driver must be able to effectively navigate the South Hills while remaining calm, patient, and safe. The Program Driver is expected to be on site Monday through Friday from 3:00 pm to 6:15 pm.

Essential Functions:

· Safely transport students to and from the program using agency vehicles

· Coordinate daily driving routes with Youth Mentoring Manager

· Demonstrate positive interactions and behavior management with all children

· Build strong trusted relationships with students

· Work cooperatively with staff, volunteers, and students

· Work with the Family Center Driver to maintain the vehicles on a regular basis having the oil, fluids and tires checked. Ensure the vehicles are fueled, maintained, cleaned, and inspected.

· Follow safe driving instructions and practices at all times

· Support program supervision in off hours when not driving

· Communicate student needs (academic, behavioral, social-emotional, etc.) to Manager

· Attend staff meetings and professional development trainings, when needed

· Perform other responsibilities as requested by the Program Coordinator

Knowledge/Skills/Abilities:
· Knowledge of safety regulations and practices while driving

· Ability to work under pressure while maintaining a positive, calm attitude

· Demonstrated ability and comfort operating large vehicles

· Sensitivity and awareness of working with a multi-cultural community

· Ability to positively guide and direct students

· Strong interpersonal, organizational, and verbal communication skills

· Ability to work as a team member and to be highly flexible

· Ability and willingness to work evening and occasional weekend hours

Education and Experience:
· Valid PA driver’s license and clean driving record required

· Relevant experience or education within youth development, education, social emotional support, and transportation will be considered

Physical Requirements:

· Must be able to sit for long periods of time

· Ability to drive and operate a large vehicle

Supervisory Responsibility:

None

· Act 33/34, NSOR, and FBI clearances

· Completed Mandated Reporter Training and agreement to comply as a Mandated Reporter

Program Summary:

SHIM’s After School Program is designed to grow social emotional and academic skills among elementary-aged students through homework support and comprehension, fostering positive relationships and building a sense of belonging in a safe, and respectful multicultural space. The After School program runs during the academic year from September 28th to May 20th. The program operates Monday through Thursday from 3:30 to 6:15 pm. 1st through 5th grade students receive snack and assistance with homework from 3:30 to 5:00 pm and participate in enrichment activities from 5:00 to 6:15 pm.

Job Summary:

The After School Aide is a seasonal part-time position available for the duration of the After School program (September through May). The After School Aide helps the After School Teacher to strengthen academic, physical, and social skills by providing academic support, enriching programming, and fostering relationships.

The After School Aide works with the Teacher to support the daily functions of the classroom and provide a safe and educational environment for all students. After School staff are expected to be on site Monday through Thursday from 3:15 to 6:45pm.

This is a seasonal program starting 9/28 but would be ready to onboard in early September for training and orientation (desired start date would be 9/16).

Essential Functions:

· Support students with daily homework help for assigned class

· Support the After School Teacher in implementing the daily enrichment and centers activities.

· Maintain a neat and organized learning environment

· Participate in the arrival and dismissal procedures at the beginning and end of after school day

· Supervise activities to ensure safety at all times and follow appropriate safety plans

· Work cooperatively with Manager, Teachers, other Aides and volunteers

· Establish positive and trusted relationships with students and their families

· Participate in staff meetings and trainings

· Maintain all supplies, equipment and materials; inform the After School Manager when supplies are needed

· Maintain a clean environment and partake in shared cleaning and set up responsibilities

· Other duties as assigned

Knowledge/Skills/Abilities:
· Ability to work under pressure while maintaining a positive, calm attitude

· Demonstrated ability working with children, youth, or community development

· Ability positively guide and direct students through positive role modeling

· Sensitivity to work with a multi-cultural community

· Strong interpersonal, organizational, and verbal communication skills

· Must possess initiative, creativity and problem-solving skills

· Ability to work as a team member and to be highly flexible

· Ability and willingness to work afternoon and evening hours and occasional Friday hours

· Familiarity with academic content for elementary aged students preferred

Education and Experience:
· Relevant experience or education within youth development, education, social emotional support, and program management will be considered

Supervisory Responsibility:

None

Physical Requirements:
· Ability to reasonably engage in play with students

Requirements:

· Act 33/34, NSOR, and FBI clearances

· CPR & first-aid certified

· Completed Mandated Reporter Training and agreement to comply as a Mandated Reporter

Salary Description
$16/hour – up to 14 hours/week (M-Th)