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Employment Opportunities
South Hills Interfaith Movement’s (SHIM) mission is to mobilize community resources and implement sustainable programs that compassionately help neighbors meet basic needs, achieve self-sufficiency, and build community. SHIM provides food, clothing, financial aid, education, family support, and a host of other services to 8,000 people in need in Pittsburgh’s southern suburban neighborhoods. In response to the unique challenges faced by the local refugee and immigrant population, SHIM operates programming designed to support children and families in this demographic.
Job Type
Part-time
FLSA classification: Part-time
Salary grade: $17-20/hour – up to 25 hours a week (M-F)
Reports to: Youth Mentoring Coordinator
Program Summary:
SHIM’s Youth Mentoring Program is designed to offer a safe multicultural space for adolescents, primarily from immigrant and refugee backgrounds, to build a community of peers and trusted adults, discover passions and skills, and grow social emotional and academic knowledge to become resilient and capable young adults. The program is a year-round program that runs continuously throughout the academic year into the summer. It currently operates Monday through Thursday from 3:30 to 8:00 pm and Fridays from 3:30 to 6:00 pm. During the hours of 3:30 to 5:30, 6th through 12th grade students engage in homework help during the school year and hangout time during the summer. Year-round, students participate in enriching group mentoring sessions from 6:00 to 8:00pm.
Job Summary:
The Youth Engagement Specialist is a part-time, full-year position. The Engagement Specialist will oversee student engagement efforts, including but not limited to, daily check-ins, new student recruitment, student retainment efforts, and parent communication. The Engagement Specialist will assist the Youth Mentoring Coordinator and other staff with planning and leading evening groups for secondary and college-aged students. The Engagement Specialist will also oversee transportation efforts ensuring students safely get to and from the program. Hours of this job may fall within the range of 1:00 pm – 8:00 pm Monday through Friday, for up to 25 hours per week and negotiated upon hire.
Essential Functions:
- Create and manage a daily check-in system for all returning and new students to ensure safety, accurate records, and student wellbeing
- Build innovative strategies to recruit and retain 6th – 12th grade students within the program
- Build and oversee effective parent engagement strategies to encourage parent involvement and build parent skills
- Assist the Program Coordinator in developing and implementing weekly plans for evening groups
- Collaborate on strategies to reach program goals, create sustainability, and meet the needs of all students
- Support efforts to create a new group for college-aged students
- Keep records and prepare documents, consent form and all other program documentation
- Assist in coordinating transportation needs for all students
- Maintain all supplies, equipment, and overall cleanliness of program spaces
- Communicate student needs (academic, behavioral, social-emotional, etc.) to Coordinator
- Engage in physical activity/play, communication, and activities as appropriate to build strong relationships with students
- Assist with field trips, as appropriate
- Work cooperatively with staff, volunteers, and students
- Attend staff meetings and professional development trainings
- Fill in for Program Coordinator as needed
- Perform other responsibilities as requested by the Program Coordinator
Qualifications:
- Ability to work under pressure while maintaining a positive, calm attitude
- Demonstrated ability working with children, youth, or community development
- Sensitivity and awareness of working with a multi-cultural community
- Comfortability navigating new programs and projects
- Ability to positively guide and direct students
- Ability to establish and maintain effective working relationships with parents from immigrant and refugee communities
- Strong interpersonal, organizational, and verbal communication skills
- Must possess initiative, creativity and problem-solving skills
- Ability to work as a team member and to be highly flexible
- Familiarity with secondary academic standards preferred
- Ability and willingness to work evening and occasional weekend hours
- Valid PA driver’s license and comfort operating large vehicles preferred
Education and Experience:
Associate’s Degree preferred (Preferred Degrees within Social Work, Counseling, Education, Nonprofit Management)
Relevant experience or education within youth development, education, social emotional support, and program management will be considered
Supervisory Responsibility:
None
Physical Requirements:
Ability to reasonably engage in play with students
Clearance Requirements:
- Pennsylvania Access to Criminal History (PATCH) through the Pennsylvania State Police
- Pennsylvania Child Abuse History (PACA) through the Pennsylvania Department of Human Services
- FBI Criminal History Background Check (FBI Fingerprint); requires the individual to submit their fingerprints to the FBI and have the background check run through the PA State Police’s designated agencies
- NSOR
- Mandated Reporter Training
SHIM is an Equal Opportunity Employer and is committed to providing reasonable accommodations to qualified individuals with disabilities.
If you need assistance or accommodations during the application or employment process, please contact jchristopher@shimcares.org
Job Type
Part-time
Job Summary:
Deliver front-desk and client support services at SHIM’s Family Center, assisting diverse families—particularly refugees and immigrants—with resource navigation, administrative needs, and basic life-skills tasks. Manage calls, emails, and database updates while helping maintain an organized, welcoming center environment. Play a direct role in connecting neighbors to critical support programs and services.
Essential Functions:
- Greet and assist walk-in clients
- Be welcoming to everyone who calls or visits the Family Center
- Receive and answer general assistance calls to the Family Center main line and direct callers to the respective services across the agency
- Connect families to social service resources (health, employment, etc.)
- Assist families with basic tasks such as understanding school calendars, understanding mail, sending a fax etc.
- Update family records in the database assisting with the maintenance of accurate case files
- Be attentive and responsive to emails and Teams-keep track of meetings that you should attend and add to your calendar
- Help keep the front lobby neat and organized
- Assist with diaper distribution
- Serve as a source of support for new refugees and immigrants facing challenges of adjustment
- Recruit and engage new families for the Family Center
- Other tasks as assigned
Qualifications:
- Ability to establish and maintain effective working relationships with public and private agencies, colleagues, and participants
- Reliable
- Flexible
- Sensitivity to work with a multi-cultural community
- Strong interpersonal, organizational, written, and verbal communication skills
- Must possess initiative, productivity, creativity and problem solving skills
- Ability and willingness to work evening and occasional weekend hours
- Ability to work as a team member
- Knowledge of basic office computer software (Microsoft Office) and Internet
- Understand family support and the family support principles
- Experience in strengths-based human service delivery approach
Education and Experience:
Associate’s degree and 2 years of related experience OR 4 years related experience
Supervisory Responsibility:
N/A
Clearance Requirements:
- Pennsylvania Access to Criminal History (PATCH) through the Pennsylvania State Police
- Pennsylvania Child Abuse History (PACA) through the Pennsylvania Department of Human Services
- FBI Criminal History Background Check (FBI Fingerprint); requires the individual to submit their fingerprints to the FBI and have the background check run through the PA State Police’s designated agencies
- NSOR
- Mandated Reporter Training
Physical Requirements:
SHIM is an Equal Opportunity Employer and is committed to providing reasonable accommodations to qualified individuals with disabilities.
If you need assistance or accommodations during the application or employment process, please contact jchristopher@shimcares.org.
Salary Description
$16-18 per hour
Benefits
We are an Equal Opportunity Employer and are committed to providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation to apply for a position or to perform the essential functions of a job, please contact Jessica Christopher at jchristopher@shimcares.org and we will work with you to assess your needs.
The following benefits are offered to employees in benefits-eligible positions:
- Competitive salaries
- 9 Holidays
- 3 Floating Holidays to be used at the employee’s discretion
- Generous paid time off, starting at 3 weeks
- 401(k) plan
- Employee Assistance Program (EAP)
- Flexible scheduling promoting life/work balance
- Monthly stipend to help employees with health insurance costs, retirement savings, or other personal expenses
Applicants can expect to be contacted within a week of their submission.
Clearances
Pennsylvania Act 153, enacted in 2014, requires comprehensive background checks for individuals 14 years and older who interact with minors in both paid and volunteer roles, aiming to strengthen child protection within the state. As a result, employees will be required to undergo the following background checks. Â
SHIM partners with AssureHire to facilitate employee background checks for employees.
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- Pennsylvania Criminal History Check through the Pennsylvania State Police (Act 34)
- Pennsylvania Child Abuse History Check through the Pennsylvania Department of Human Services (Act 33)
- FBI Criminal History Check; this check requires the individual to submit their fingerprints to the FBI (Act 114)
- NSOR; This national search must be performed for any individual working for or as a regulated child care provider and any relative child care providers.
- Mandated Reporter Training; Act 31 of 2014 requires the health-related boards to complete 3 hours of approved training on child abuse recognition and reporting.
SHIM employees are motivated individuals who choose to better the lives of their neighbors. We welcome neighbors with diverse backgrounds, and strive to hire individuals committed to building a community where everyone has the opportunity to thrive.
“My favorite thing about SHIM is helping people! It’s my purpose and I am so lucky to work with so many people that happen to share the same idea!” -Becky Brown, After School co-director
SHIM will not deny any individual from receiving employment based upon age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical or mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status and other characteristics that make individuals unique.
Interested internship candidates should send their resume to jchristopher@shimcares.org.
Have questions about employment at SHIM?
Please contact Jessica Christopher
(412) 854-9120 ext. 125
HR Manager
jchristopher@shimcares.org
