Do you love your neighbors and want to make a difference?

Join our team!

Employment Opportunities

South Hills Interfaith Movement’s (SHIM) mission is to mobilize community resources and implement sustainable programs that compassionately help neighbors meet basic needs, achieve self-sufficiency, and build community. SHIM provides food, clothing, financial aid, education, family support, and a host of other services to 9,000 people in need in Pittsburgh’s southern suburban neighborhoods. In response to the unique challenges faced by the local refugee and immigrant population, SHIM operates programming designed to support children and families in this demographic.

Job Type
Full-time

Description

SHIM’s Mission: To mobilize community resources and implement sustainable programs that compassionately help neighbors meet basic needs, achieve self-sufficiency, and build community. SHIM provides food, clothing, financial aid, education, family support, and a host of other services to 9,000 people in need in Pittsburgh’s southern suburban neighborhoods. In response to the unique challenges faced by the local refugee and immigrant population, SHIM operates programming designed to support children and families in this demographic.

The Role

The Director of People & Culture is a strategic leader responsible for shaping and advancing SHIM’s people strategy, organizational culture, and employee experience. As a trusted advisor to the executive team, this role oversees all aspects of the employee lifecycle while fostering a workplace culture that reflects SHIM’s mission, values, and commitment to serving diverse communities.

The Director of People & Culture partners with leadership to attract, develop, engage, and retain talented employees, ensuring that SHIM remains a high-performing, inclusive, and mission-driven organization. This position combines strategic leadership with hands-on execution across human resources, organizational development, employee relations, compliance, and workforce planning.

Requirements

Key Responsibilities:

Strategic Leadership & Organizational Effectiveness

  • Partner with executive leadership to develop and implement people strategies that support SHIM’s mission, values, and organizational goals.
  • Serve as a trusted advisor on workforce planning, organizational structure, succession planning, and talent development.
  • Assess organizational needs and recommend strategies that enhance employee engagement, performance, and effectiveness.
  • Lead change management initiatives and support leaders through periods of organizational growth and transition.

Talent Acquisition & Employee Experience

  • Oversee the full employee lifecycle, including recruitment, onboarding, performance management, career development, and offboarding.
  • Develop and implement strategies to attract, engage, and retain high-performing and mission-aligned talent.
  • Ensure a positive and inclusive employee experience that promotes belonging, collaboration, and employee well-being.
  • Monitor workforce trends and identify opportunities to strengthen SHIM’s employer brand and talent pipelines.

Culture, Learning & Leadership Development

  • Champion a people-centered culture that reflects SHIM’s values and commitment to serving diverse communities.
  • Design and implement learning, leadership development, and professional growth opportunities for employees and managers.
  • Foster leadership capability through coaching, mentorship, and management development programs.
  • Lead employee engagement initiatives and regularly assess organizational culture to identify opportunities for improvement.
  • Create consistent channels for staff to share feedback and ensure it is addressed in a timely manner.

Employee Relations & Advisory Services

  • Provide expert guidance and coaching to managers and organizational leaders on employee relations, performance management, conflict resolution, and sensitive personnel matters.
  • Promote fair, consistent, and legally compliant employment practices across the organization.
  • Support leaders in creating high-performing teams while maintaining a positive and respectful work environment.
  • Provide respectful, candid feedback to leadership when organizational practices, structures, or communication approaches may be contributing to employee or culture challenges.
  • Serve as an approachable resource for staff, help departments work more effectively across functions, and reduce silos that can emerge during growth or organizational change.

Compliance & Risk Management

  • Serve as the organization’s subject matter expert on federal, state, and local employment laws and regulations.
  • Maintain and regularly review HR policies, procedures, and practices to ensure legal compliance and alignment with industry best practices.
  • Partner with leadership to identify and mitigate organizational and employment-related risks.
  • Ensure accurate recordkeeping, reporting, and compliance with all applicable employment requirements.

Compensation, Benefits & HR Operations

  • Oversee compensation planning, benefits administration, HRIS systems, and other HR operations.
  • Evaluate and recommend competitive and equitable compensation and benefits practices.
  • Manage relationships with external vendors, consultants, and service providers to ensure operational efficiency and cost-effectiveness.
  • Utilize data and metrics to assess workforce trends and inform strategic decision-making.

Desired Competencies:

Strategic Partnership

Ability to align people strategies with organizational objectives and serve as a trusted advisor to executive leadership.

Executive Communication

Exceptional verbal and written communication skills, with the ability to translate complex HR matters into clear guidance for leaders and managers, anticipate staff questions and concerns, and support effective internal communication around sensitive people and culture issues.

Leadership & Influence

Demonstrated ability to build credibility, foster trust, and influence decision-making across all levels of the organization.

Emotional Intelligence

High degree of self-awareness, empathy, and sound judgment when navigating sensitive employee and organizational matters.

Organizational Development

Ability to strengthen organizational effectiveness through leadership development, employee engagement, culture-building, and change management.

Relationship Building

Skilled at developing strong partnerships across diverse teams, backgrounds, and perspectives.

Critical Thinking & Problem Solving

Strong analytical skills with the ability to identify challenges, evaluate options, and implement practical, data-informed solutions.

Operational Excellence

Highly organized with strong attention to detail and the ability to manage multiple priorities in a dynamic environment.

Ethical Leadership

Unwavering commitment to integrity, professionalism, confidentiality, and sound decision-making.

Employment Law Expertise

Comprehensive knowledge of employment laws and regulations, including EEO, FLSA, FMLA, ADA, and other applicable federal, state, and local requirements.

Cultural Competence

Ability to lead effectively within a diverse, multicultural environment and foster a culture of inclusion and belonging.

Change Management

Demonstrated success leading organizations and teams through change while maintaining engagement and operational effectiveness.

Technical Proficiency

Proficiency with Microsoft Office applications and experience leveraging HRIS, talent management, and workforce planning systems.

Education & Experience:

  • Bachelor’s degree in Human Resources, Organizational Development, Business Administration, or a related field required. Master’s degree preferred.
  • Minimum of 8-10 years of progressive human resources experience, including leadership responsibility.
  • Experience leading HR functions in a nonprofit, mission-driven, or community-based organization strongly preferred.
  • SHRM-SCP, SHRM-CP, SPHR, or PHR certification preferred.
  • Equivalent combinations of education, certification, and relevant experience will be considered.

Supervisory Responsibility:

· None

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.

• Must be able to lift 15 pounds at times.

Ideal Candidate

The ideal candidate is a strategic, approachable, and trusted leader who is equally comfortable advising executives, coaching managers, and supporting employees. They bring deep human resources expertise, strong business acumen, the ability to provide guidance to a growing organization, and a genuine passion for building an inclusive, people-centered workplace that enables employees and the organization to thrive in pursuit of SHIM’s mission.

Salary Description
$80,000 – $100,000

Job Type
Full-time

Description
South Hills Interfaith Movement’s (SHIM) mission is to mobilize community resources and implement sustainable programs that compassionately help neighbors meet basic needs, achieve self-sufficiency, and build community. SHIM provides food, clothing, financial aid, education, family support, and a host of other services to 8,000 people in need in Pittsburgh’s southern suburban neighborhoods. In response to the unique challenges faced by the local refugee and immigrant population, SHIM operates programming designed to support children and families in this demographic.

The Family Development Specialist (FDS) is responsible for providing direct service to families who have children ages 0 – 5. In this exempt role, The FDS will help families in dealing with difficult life events and setting personal goals. Direct service provided by the FDS will include home-visits, goal planning, advocacy and referral to link the family with any outside services. The individual will keep accurate notes and files on each family, demonstrate a practical knowledge of child development and understand that relationship building is the key to successful progress.

Essential Functions:

  • Develops trusting relationships with parents and their children to provide advocacy, support, and coordinated services linked with the South Hills Family Center.
  • Using an evidence-based curriculum, conducts home visits twice a month to increase family’s understanding of child development and parenting skills through activities, goal plans and screenings.
  • Facilitates curriculum-based parenting classes and parent-child interaction groups.
  • Provides advocacy and referral for services such as, but not limited to, early intervention, education, housing, prenatal care, health / mental health, public benefits, and employment.
  • Maintains records and files on each family.
  • Utilizes interpretation/translation services as necessary to maintain accurate communication with families.
  • Participates in recruitment activities as needed in order to maintain a caseload of 15-20 families.
  • Participates in special events, holiday celebrations and field trips to interact with families and build trusting relationships.
  • Assists with other programs at the center as the need arises to provide services to families, i.e. Back To School, Family Fun Night, etc.
  • Participates in bi-weekly supervision with the Director, staff meetings and professional development trainings and conferences.
  • Manage referrals from the Department of Human Services and other agencies.
  • Assist with Hello Baby program as needed.
  • Other tasks as assigned by management.

Knowledge/Skills/Abilities:

  • Understand family support and the family support principles
  • Sensitivity to work with a multi-cultural community
  • Knowledge of social service systems in Allegheny County
  • Understand that an FDS is a Mandated Reporter Ability to establish and maintain effective working relationships with public and private agencies, colleagues, and participants
  • Strong interpersonal, organizational, written, and verbal communication skills
  • Must possess initiative, productivity, creativity and problem solving skills
  • Ability and willingness to work evening and occasional weekend hours
  • Ability to work as a team member
  • Knowledge of basic office computer software (Microsoft Office) and Internet

Education and Experience:

  • Bachelor’s degree or 4 years of related full-time experience (8 years if part-time experience). An equivalent combination of education and experience may be considered.
  • Four years’ experience in Family Development or a related field

Supervisory Responsibility:

None

Physical Requirements:

  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift 15 pounds at times.

Requirements (SHIM will aid new employees in obtaining clearances):

  • Federal Bureau of Investigation (FBI) Fingerprint Clearance or Pennsylvania ACT153 Waiver
  • Pennsylvania Criminal Clearance
  • Pennsylvania Child Abuse Clearance
  • Mandated Reporter Training
  • NSOR – National Sex Offender Registry

Salary Description
40,000-45,000

Program Summary:

SHIM’s Youth Mentoring Program is designed to offer a safe multicultural space for adolescents, primarily from immigrant and refugee backgrounds, to build a community of peers and trusted adults, discover passions and skills, and grow social emotional and academic knowledge to become resilient and capable young adults. The program is a year-round program that runs continuously throughout the academic year into the summer. It currently operates Monday through Thursday from 3:30 to 8:00 pm and Fridays from 3:30 to 6:00 pm. During the hours of 3:30 to 5:30, 6th through 12th grade students engage in homework help during the school year and hangout time during the summer. Year-round, students participate in enriching group mentoring sessions from 6:00 to 8:00pm.

Job Summary:

The Program Driver is a part-time, full-year position. The Program Driver supports the program by providing safe and reliable transportation to students in grades 6-12. The Driver will conduct multiple routes during their shift to ensure all students get to and from the program safely. The Driver must be able to effectively navigate the South Hills while remaining calm, patient, and safe. The Program Driver is expected to be on site Monday through Friday from 3:00 pm to 6:15 pm.

Essential Functions:

· Safely transport students to and from the program using agency vehicles

· Coordinate daily driving routes with Youth Mentoring Manager

· Demonstrate positive interactions and behavior management with all children

· Build strong trusted relationships with students

· Work cooperatively with staff, volunteers, and students

· Work with the Family Center Driver to maintain the vehicles on a regular basis having the oil, fluids and tires checked. Ensure the vehicles are fueled, maintained, cleaned, and inspected.

· Follow safe driving instructions and practices at all times

· Support program supervision in off hours when not driving

· Communicate student needs (academic, behavioral, social-emotional, etc.) to Manager

· Attend staff meetings and professional development trainings, when needed

· Perform other responsibilities as requested by the Program Coordinator

Knowledge/Skills/Abilities:
· Knowledge of safety regulations and practices while driving

· Ability to work under pressure while maintaining a positive, calm attitude

· Demonstrated ability and comfort operating large vehicles

· Sensitivity and awareness of working with a multi-cultural community

· Ability to positively guide and direct students

· Strong interpersonal, organizational, and verbal communication skills

· Ability to work as a team member and to be highly flexible

· Ability and willingness to work evening and occasional weekend hours

Education and Experience:
· Valid PA driver’s license and clean driving record required

· Relevant experience or education within youth development, education, social emotional support, and transportation will be considered

Physical Requirements:

· Must be able to sit for long periods of time

· Ability to drive and operate a large vehicle

Supervisory Responsibility:

None

· Act 33/34, NSOR, and FBI clearances

· Completed Mandated Reporter Training and agreement to comply as a Mandated Reporter

Program Summary:

SHIM’s After School Program is designed to grow social emotional and academic skills among elementary-aged students through homework support and comprehension, fostering positive relationships and building a sense of belonging in a safe, and respectful multicultural space. The After School program runs during the academic year from September 28th to May 20th. The program operates Monday through Thursday from 3:30 to 6:15 pm. 1st through 5th grade students receive snack and assistance with homework from 3:30 to 5:00 pm and participate in enrichment activities from 5:00 to 6:15 pm.

Job Summary:

The After School Aide is a seasonal part-time position available for the duration of the After School program (September through May). The After School Aide helps the After School Teacher to strengthen academic, physical, and social skills by providing academic support, enriching programming, and fostering relationships.

The After School Aide works with the Teacher to support the daily functions of the classroom and provide a safe and educational environment for all students. After School staff are expected to be on site Monday through Thursday from 3:15 to 6:45pm.

This is a seasonal program starting 9/28 but would be ready to onboard in early September for training and orientation (desired start date would be 9/16).

Essential Functions:

· Support students with daily homework help for assigned class

· Support the After School Teacher in implementing the daily enrichment and centers activities.

· Maintain a neat and organized learning environment

· Participate in the arrival and dismissal procedures at the beginning and end of after school day

· Supervise activities to ensure safety at all times and follow appropriate safety plans

· Work cooperatively with Manager, Teachers, other Aides and volunteers

· Establish positive and trusted relationships with students and their families

· Participate in staff meetings and trainings

· Maintain all supplies, equipment and materials; inform the After School Manager when supplies are needed

· Maintain a clean environment and partake in shared cleaning and set up responsibilities

· Other duties as assigned

Knowledge/Skills/Abilities:
· Ability to work under pressure while maintaining a positive, calm attitude

· Demonstrated ability working with children, youth, or community development

· Ability positively guide and direct students through positive role modeling

· Sensitivity to work with a multi-cultural community

· Strong interpersonal, organizational, and verbal communication skills

· Must possess initiative, creativity and problem-solving skills

· Ability to work as a team member and to be highly flexible

· Ability and willingness to work afternoon and evening hours and occasional Friday hours

· Familiarity with academic content for elementary aged students preferred

Education and Experience:
· Relevant experience or education within youth development, education, social emotional support, and program management will be considered

Supervisory Responsibility:

None

Physical Requirements:
· Ability to reasonably engage in play with students

Requirements:

· Act 33/34, NSOR, and FBI clearances

· CPR & first-aid certified

· Completed Mandated Reporter Training and agreement to comply as a Mandated Reporter

Salary Description
$16/hour – up to 14 hours/week (M-Th)

Benefits

We are an Equal Opportunity Employer and are committed to providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation to apply for a position or to perform the essential functions of a job, please contact Andrew Baram at abaram@shimcares.org and we will work with you to assess your needs.

The following benefits are offered to employees in benefits-eligible positions:

  • Competitive salaries
  • 9 Holidays
  • 3 Floating Holidays to be used at the employee’s discretion
  • Generous paid time off, starting at 3 weeks
  • 401(k) plan
  • Employee Assistance Program (EAP)
  • Flexible scheduling promoting life/work balance
  • Monthly stipend to help employees with health insurance costs, retirement savings, or other personal expenses

Applicants can expect to be contacted within a week of their submission.

Clearances

Pennsylvania Act 153, enacted in 2014, requires comprehensive background checks for individuals 14 years and older who interact with minors in both paid and volunteer roles, aiming to strengthen child protection within the state. As a result, employees will be required to undergo the following background checks.  

SHIM partners with AssureHire to facilitate employee background checks for employees.

    • Pennsylvania Criminal History Check through the Pennsylvania State Police (Act 34)
    • Pennsylvania Child Abuse History Check through the Pennsylvania Department of Human Services (Act 33)
    • FBI Criminal History Check; this check requires the individual to submit their fingerprints to the FBI (Act 114)
    • NSOR; This national search must be performed for any individual working for or as a regulated child care provider and any relative child care providers.
    • Mandated Reporter Training; Act 31 of 2014 requires the health-related boards to complete 3 hours of approved training on child abuse recognition and reporting.

Internships

Interested internship candidates can contact Andrew Baram at abaram@shimcares.org with any questions.

SHIM employees are motivated individuals who choose to better the lives of their neighbors.  We welcome neighbors with diverse backgrounds, and strive to hire individuals committed to building a community where everyone has the opportunity to thrive.

SHIM Leadership team Oct 2024

“My favorite thing about SHIM is helping people! It’s my purpose and I am so lucky to work with so many people that happen to share the same idea!” -Becky Brown, After School co-director

SHIM will not deny any individual from receiving employment based upon age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical or mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status and other characteristics that make individuals unique.

Learn more about how we help neighbors!